Terms & Conditions

We honor and respect the privacy of each and every individual. Any information you submit using forms via this site remain confidential and are not released to any third parties. It is essential that confidentiality be maintained and trust established between coach and client. Our work together will remain completely confidential, and what is discussed in the session will not be discussed outside of that session. The only exception to this rule is when a coach may discuss issues arising from sessions with their own mentor or coach, although when this happens anonymity is maintained. I understand that any information exchanged during any session is educational in nature and is to be used at my own discretion. I also understand that any information imparted during these sessions is strictly confidential in nature and will not be shared with anyone without my written permission. I do, however, give the practitioner consent to use my case history and results without using my name. I understand that only Max’s House will have access to information in my file to enhance my healing.

The coach/practitioner may take notes in sessions in order to better understand the client and aid in preparation for subsequent sessions. These notes will never be passed on to a third party. Any notes will be retained for the period of coaching/treatment, and then a period of 2 years, in case the client wishes to return to coaching/treatment at a later date. Within our strict code of confidentiality, the coach/practitioner will need to keep your name, contact details, and attendance data on record in my office. The coach/practitioner keeps a record of all appointments offered, attended, and canceled, and of the payments made. I do this so that we can run an efficient appointment system and make sure that the premises are safe for everyone. Subject to local regulation, You have a right to see all of your notes and records. If you would like to see the information that the coach/practitioner may have about you, please ask at any point throughout the coaching/treatment process. In accepting the offer of service you agree to these records being kept.

Except in the case of gross negligence or malpractice, clients, visitors, and representative(s) to the Max's House website and social media pages understand and agree to full release and hold harmless Max and Tradez of Max, LLC dba Max’s House from and against any and all claims or liability of whatsoever kind or nature arising out of or in connection with my session(s).  

All information offered on this website and social media pages are for informational or educational purposes only. Information offered during any appointment is not a substitute for, nor does it constitute, professional medical, legal, or financial advice.

Due to the nature of the product, there are no refunds/returns. Please read the description carefully before purchasing. If you have questions you would like to ask before purchasing, please feel comfortable in reaching out via email. All sessions and appointments can be cancelled or rescheduled within 2 hours of your appointment, at the latest. No-calls, no-shows, and cancellations/rescheduled appointments outside of this timeframe forfeit payment and service. 

All clients agree  to adhere to all terms and conditions across the site, as well guidelines connected to pricing plans. You will always be provided the additional terms of service if they are not listed within the website.